Adult Programs - Courses
Essential Office Skills (4 Weeks / (2) 1-Hr Sessions a Week
In today's workforce, high quality office skills are more important than ever to the success of any office. Whether you are a beginner or experienced and need a refresher, the Essential Office Skills class provides instruction on Document Development and Edditing, Interpersonal Communications, Writing Correspondence, Database Entry, ad Office Teamwork.
Advanced Office Skills [4 Weeks / (2) 1-Hr Sessions a Week]
Seeking to broaden your office skills and advance into the executive level? This course is for you! Designed to prepare the office worker with the skills and information needed to understand the transition from entry level to office administration, this course covers Professional Presentation Skills, Formal Correspondence and Reports, Giving and Receiving Feedback, Office Politics, Office Management and Professionalism in the Office.
Quality Customer Service [4 Weeks / (2) 1-Hr Sessions a Week]
This course guides you through the process of how to build quality customer service procedures. It introduces techniques and tools to help you understand the basic needs of customers, understand why quality service is essential, teach you how to handle complaints and difficult customers, and help you anticipate your customer’s needs. Everyone in an organization has something to do with customers daily. Quality customer service is the foundation upon which success and profitability is built!
Telemarketing Tips from Start to Finish [4 Weeks / (2) 1-Hr Sessions a Week]
Telemarketing positions are one of the most consistently available opportunities in today’s employment industry. It is the frontline of most company’s marketing and sales programs, and one of the most important. This course presents the skills and techniques involved in effective telemarketing, shows you how to gain more from every call, and reviews mistakes common to telemarketing and suggest how to avoid making them.
Learn to Type [4 Weeks / (2) 1-Hr Sessions a Week]
This course provides an introduction to typing, along with techniques and practice for developing both your speed and accuracy. In this class you will learn the keyboard and all its special characters and key functions. As well as receive step-by-step instruction on how to create documents, use editing features and print functions
E-mail Etiquette [4 Weeks / (2) 1-Hr Sessions a Week]
It’s the quickest way to communicate and to make your first impression. It’s more important now, than ever, to use proper etiquette and presentation. Learn how to use e-mail effectively, write effective messages, using the subject line, considering your recipient, following netiquette guidelines, attaching files, preparing for recipient reactions, and using emoticons effectively. Review the differences between writing online and traditional paper-based writing, achieving e-mail message objectives, using correct punctuation, constructing effective sentences and paragraphs, and using the various features of e-mail programs to secure e-mails with encryption, digital signatures, and passwords.
GED (General Educational Development Test) [8 Weeks /1 Hr a Week]
Earning your high school equivalency diploma can make a world of difference in your life and your family’s! It’s never too late to take the test and pass! This course helps you prepare to pass by developing your skills in all the areas covered in the test, including science, math, social studies, reading, and writing. Information and assistance is provided for locating and registering for test taking. Ages 18 & Over
ESL (English as a Second Language) [8 WEEKS / 1 Hr a Week]
These classes are for adult ESL (English as a Second Language) students who wish to speak, read and write in English, and are for beginner and intermediate level learners, including adults who can speak some English and wish to improve their skills. Ages 18 & Over
Employee Educational Benefits Program
As Leading Edge Learning Center continues to grow our programs and meet the current needs of our community, we have developed an Employee Education Benefits Program. This program gives companies an opportunity to supplement the benefits that they have available for their employees, without adding any additional expenses to their budget. The program includes reduced rates for assessment and educational services for the employee, as well as their family members. The benefit applies to all of our foundational and accelerated tutoring services in areas such as math, language arts, reading, science, and computers. Including programs such as GED, ESL, SAT, Leadership and Career Development. The Employee Educational Benefits Program provides companies with a benefit that positively impacts the success of their employees and their business. With access to affordable quality education, employees have the opportunity to improve their skills, their success in their workplace, and the educational future of everyone in their family. (Individual program fee based on benefit package selected by employer.)
Parents Supporting Literacy [(3) 1-Hr Sessions]
Reading is fundamental to our understanding of our surroundings, the world and lifelong learning. Understand your child’s development as a reader, recognizing the milestones, the windows of opportunity for growth and what you can do to accentuate their interest. This class provides parents of children of all ages with developmental games, skill-building activities, strategies for stimulating slow beginners and accelerating avid readers. Includes book lists and information for reading at all ages.
Preparing for School [4 Weeks / (2) 1-Hr Sessions a Week]
Make the transition from home to school easier by making sure your child is prepared. Ensure that your child has the basic skills that support success in the classroom before they get there. This “Mommy-and-Me” style program provides your child with hands-on experiences in developing fundamental skills and readiness for the world of school. Includes Free Parent Seminar series, “From Home to School: Preparing You & Your Child for the Classroom”.
Introduction to Computer and Internet Basics [8 Weeks / (1) 2-Hr Session a Week]
This course provides an introduction to the computer and commonly used software programs. Emphasis is upon use of the computer for practical everyday activities, such as navigating the web and email, assisting with homework, resourcing information, and basic household and employment related skills.
Interview Preparation & Techniques [4 Weeks / (2) 1-Hr Sessions a Week]
The interview is your opportunity to sell yourself to your prospective employers. Preparation is the key to success. Learn how to present yourself and what to prepare ahead, along with the techniques and strategies for effectively communicating your value. Hands on activities provide live interview practice from start to finish.
How to Find a Job [4 Weeks / (2) 1-Hr Sessions a Week]
In today’s working world, finding a job involves more options now than ever! Learn which options are the best for you, your skills and the job you want. This course gives you the information you need to make the best use of traditional methods and new innovative tools for job searches, networking, and getting your resume into the hands of prospective employers. Learn the in-and-outs of everything from resume writing, job searches, applying and strategies for increasing your chances of getting hired.
Interview Preparation & Techniques [4 Weeks / (2) 1-Hr Sessions a Week]
The interview is your opportunity to sell yourself to your prospective employers. Preparation is the key to success. Learn how to present yourself and what to prepare ahead, along with the techniques and strategies for effectively communicating your value. Hands on activities provide live interview practice from start to finish.
Basic Sales [4 Weeks / (2) 1-Hr Sessions a Week]
This course is designed to teach you the fundamentals of selling and get the information you need to understand the sales process and where you fit in. This class will teach you how to develop your selling skills, put into use selling tips and tools so they work for you, and steps for action today, so you can make the sale. Find out how to become an expert of your product, look at your product from the eyes of your consumer, research the market and predict trends, position your product and your consumer, and how to out-shine your competitor.
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